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Technical Support - General Posting
Role:
Responsible for supporting and maintaining Document Management, Imaging and Workflow systems either on-site or remotely; work with Technical Consultants to develop, enhance and troubleshoot software systems throughout the organization.
Experience:
One year or more experience in first, second or third level technical support; ability to professionally manage timeline and deliverable expectations and liaise with clients; experience in communicating with end users as well as project managers; system testing as required; excellent verbal and written communication skills (including end user documentation); experience with Electronic Document Management Systems is a definite asset.
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